Business Development Officer – BDO

Job Objective

Establish and achieve sales targets and promote various banking services to customers. Maintain effective
relationship with customers analyse requirements and recommend appropriate product and initiate growth for
bank.

Key Responsibilities

  • Ensure to achieve allocated deposit targets and maximize business as per assigned targets.
  • Generate new leads that should result in sales.
  • Manage assigned deposits portfolio both volume, mix and customer base.
  • Visit existing deposits customers for relationship building as per need.
  • Ensure full customer satisfaction by providing excellent customer service at all times.
  • Ensure quality customer service at all time in the branch.
  • Ensure positive attitude towards customers and branch staff.
  • Resolve customer complaints & answer their queries in an effective manner.
  • Ensure observance of dress code & employee card during office hours.
  • Ensure reading & understanding of relevant deposit product manual, policy & SOPs.
  • Attend training & development program and actively participate in learning opportunities.

Required Skills Set for the Position

  • Good communication and Interpersonal skills
  • Ability to effectively research new markets, must have creativity and problem skills
  • Good customer service and selling skills

Job Specification

  • Preferably Bachelor’s in Commerce, Arts or Business Administration
  • Preferably 1-2 Years’ relevant experience

Personal Details

Work Experience

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